Monday 9 January 2017

BPO Services: The most effective way to answer your business calls


Call Center Services in Philippines


Philippines’s Business Process Outsourcing market share continues to progress through the years making it a major driver of growth of the country’s economy. Since the first contact center was established in the Philippines back in the 90’s the industry has projected a promising contribution to the economy with an annual expansion rate of 20%. With the support of the government, the Special Economic Zone Act was passed by the Congress which what attracted foreign investors more. The establishment of the Philippines Economic Zone Authority provided outsourced companies an exemption from national and local taxes.

Indeed, many investors around the globe, mostly in the West, take into account to outsource their business operations in the Philippines. The idea that you have a plenty of people available to answer your business calls at any time of the day is one contributing factor why investors outsource. This advantageous time zone difference enables your operations a continued           and ongoing customer support and service. Aside from the time zone advantage outsourcing has proven to be cost-effective in terms of currency and wage rate differences, thus, reducing expenses to make way for savings.

Some foreign companies opt for call center services on a short-term basis to accomplish research so that your business can be better enlightened about its client base. And when you adopt this strategy, you are more likely to save good amount of income, which is much better any day than to hire and train a team of individuals who can perform all kind of research, surveys, etc. And in this way a business is not just saving money, but also a lot of time, which is very crucial for a business.

A contact center can also use efficient direct response marketing methods to generate leads, make sales, and increase returns for your business. From voice to non-voice functions outsourcing evolves to more complex services like technical and sales support, billing, market research, data analysis and many more.


With a highly-trained workforce we make it our duty to provide as much care as you do with your customers and other business transactions.

Monday 10 October 2016

Why Choose Interbiz As a Best Call Center Service Provider?





There are many BPO organizations in the Philippines that do not solve the issue instead they waste time and money of client. Interbiz Consulting is a group provides different professional services in Philippines. Interbiz Consulting is a one of the top consultancy in Philippines that offers high class of call center services. It also delivers best outsourcing solutions that fulfill the needs of the clients.
PROCESS:
  1. Identify clients’ needs
  2. Establishing scope of work
  3. Hiring/training of Agents
  4. Actual work
SERVICES:
  • Customer Care
  • Technical Support
  • Telemarketing
  • Lead Generation
  • Product/Service Promotion
  • Market Research
  • Appointment Setting
  • Back-Office Support
  • Data Entry
  • Internet Marketing
  • Medical Billing
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So if you are interested please call our toll free number (+632) 470-6160 or visit inter-bizconsulting.com.